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.accountable for submitting metricsand prepares a report.Records tracking reports according to athe measurements in the predetermined plan.project knowledge database.Project Manager Submits metrics tracking reports Compile metrics measurements Requires project team membersto the PMCoE according to a into periodic tracking reports to gather metrics measurementspredetermined plan.according to a predetermined according to a predetermined plan.plan.Project Team Members Track assigned metrics Provide analysis, interpretation, Request changes to the metrics planmeasurements and report and comments on the if it is felt the measurements arethem to the project manager measurements to the project too difficult to quantify or areaccording to a predetermined manager.meaningless.plan.This Page Intentionally Left BlankYLFMAETCHAPTER 14Education and TrainingSection Overviewhe goal of the management team is to establish modern projectTmanagement knowledge and skills as a core competency require-ment enterprise-wide within its organization.The successful achieve-ment of this aggressive goal requires a well-designed and imple-mented education and training program.The following documentsprovide guidelines for the development of an education and trainingcurriculum.Education and Training GoalsTable 14 1 establishes goals for the three audiences who are theprimary participants of the education and training program.Thegoals address:" Business objectives" Performance objectives" Competencies" Knowledge" Skills" AttitudeEducation and Training RequirementsThis document contains a list of knowledge elements in amatrix correlated to the four education and training participant147Table 14 1.Education and Training Goals MatrixGoals General Population Team Members Project Managers Functional ManagersBusiness Support the goal to establish Support the goal to establish Manage projects that Improve project success andObjectives project management as a project management as a are completed on productivity.Achievecore competency and core competency.time and within corporate strategic planningachieve a world-class budget.goals and objectives throughproficiency.effective projectmanagement practices.Performance Conversant awareness of the Consistent application of Consistent use of the Proactive support of theObjectives PMMG as the IT project project management PMMG to manage PMMG on all projects.management standard.processes as they are projects.documented in the PMMG.Competency Conversant knowledge of Demonstrate effective Demonstrate effective Establish prioritizedthe principles and practices application of project application of the department project portfolioof project management.management processes as PMMG processes to and effectively utilize thecontained in the PMMG.complete projects PMMG to manage the work.on time and withinbudget.Knowledge Familiarity with project Working knowledge of Working knowledge Working knowledge of projectmanagement terms and project management of project management processes asacronyms.processes as contained in management contained in the PMMG.the PMMG.processes ascontained in thePMMG.Skills Demonstrate a basic Demonstrated ability to Demonstrated ability Demonstrated ability tounderstanding of the effectively apply project to effectively lead effectively support andproject management management processes others in the enforce the application ofprocesses.contained within the application of project managementPMMG.PMMG processes.processes contained withinthe PMMG.Attitude Accept management s goal Desire to effectively apply Desire to effectively Support and encourage theto establish project project management apply project adoption of projectmanagement practices as practices at a core management management as corea core competency across competency level.practices at a core competency organizationthe organization.competency level.goal to achieve.150 Building Project Management Centers of Excellencegroups general population, team members, project managers,and management.The document contains three tables:" Knowledge objectives (Table 14 2)" Learning objectives (Table 14 3)" Assessment methods (Table 14 4)Education and Training CurriculumThis document contains a brief synopsis of core education andtraining curriculum.The PMCoE Web site provides up-to-date list-ings of education and training curricula as they are developed andmade available to the organization." Entry level (Table 14 5)" Intermediate level (Table 14 6)" Advanced level (Table 14 7)Table 14 2.Knowledge Objectives RequirementsKnowledge Element Knowledge Element DescriptionGeneral KnowledgePM Terminology X X X X PM language (terms and acronyms) and definitionsProject Phases and Life Cycles X X X X Project, product, and business life cycle definitionPM Framework X X X X PMBOK Guide framework reviewProject Roles and Responsibilities X X X Project stakeholders, organizational influences, system culture andstructureKey Management Skills X X Review general management skills and other influencesPMMG Contents X X X Review the PMMGProject Integration ManagementStrategic Planning Process X X X X Understand the steps in strategic planningProject Estimating X X X X Estimate task effort and project size techniquesProject Identification X X X X Align projects with strategic planning goals and objectivesProject Prioritization X X Establish and use prioritizing requirementsProject Initiation X X PMMG project initiation process application trainingCAR Process X X CAR process application trainingProject Portfolio Management X X Portfolio management techniques trainingProject Authorization Process X X PMMG project authorization process application trainingcontinuedGeneralPopulationTeamMembersProjectManagersManagementTable 14 2 [ Pobierz całość w formacie PDF ]